Went here because it got great reviews, but I was shocked at the poor customer service. I showed up yesterday about forty-five minutes before the posted closing time, and the guy in the shop acted like he was doing me a huge favor by "staying open" to get me in. Gave me lots of attitude during the whole process, and overall made me feel deeply unwelcome. I was especially surprised by this behavior, given how many other reviews on this page speak so highly of this location's service. I suppose it's possible that the regular guy was out and the guy I met was a replacement; regardless, this guy was just downright rude. The test itself was fine, but at $45 it was more expensive than I expected it to be. This overcharge in combination with the terrible customer service means I most certainly will not be visiting this location again.
Went here because it got great reviews, but I was shocked at the poor customer service. I showed up yesterday about forty-five minutes before the posted closing time, and the guy in the shop acted like he was doing me a huge favor by "staying open" to get me in. Gave me lots of attitude during the whole process, and overall made me feel deeply unwelcome. I was especially surprised by this behavior, given how many other reviews on this page speak so highly of this location's service. I suppose it's possible that the regular guy was out and the guy I met was a replacement; regardless, this guy was just downright rude. The test itself was fine, but at $45 it was more expensive than I expected it to be. This overcharge in combination with the terrible customer service means I most certainly will not be visiting this location again.