Bank of America Financial Center

I had a check sent to this location, per the teller's advise, to be deposited into my landlord's account. This check was sent to the correct address 2 weeks prior to my inquiring why it had not been deposited into my landlord's account. I tried to call this location every 10 minutes for almost 5 hours on a Wednesday from the hours of 10AM-2PM as I was not able to go into this location physically. Each time I called it rang and rang until I received a machine notification that no one was available to answer my call. I am both appalled that my check that correctly sent was not properly deposited as it has been over 2 weeks, and that this location had no one available to answer my phone calls for the majority of the day. Very discouraging.