Brill's Shoes

I have been for 6 mos trying to get shoes for a person who is diabetic they keep getting shoes to small now after waiting another 3 weeks no phone calls to me I call and I am told they are not going to do these and I am one of the ones they are going to be dropped. After 3 weeks of waiting now you say this " she has to much work to do " how unprofessional is this, fine you can stop doing this type of shoes business, but you need to finish with the clients you have not just drop the ball DO NOT GO HERE EVEN FOR ANY TYPE OF SHOE OR BUSINESS BAD PLACE