Have been there couple of times. They provide the worst customer service there among all the locations in Bay Area. The personnel as well as their manager is way to arrogant and it feels like they do you a favor when helping you. I highly do not recommend this location to anyone. You would rather go to the location in Financial District of San Francisco. Well ... the matter is it's a small bank and the way they treat customers is far from being great in comparison with giants like Wells Fargo or Chase where you can really feel like true valuable customer. And in locations distant from the main office there is a real mess going on. Good luck!
Have been there couple of times. They provide the worst customer service there among all the locations in Bay Area. The personnel as well as their manager is way to arrogant and it feels like they do you a favor when helping you. I highly do not recommend this location to anyone. You would rather go to the location in Financial District of San Francisco. Well ... the matter is it's a small bank and the way they treat customers is far from being great in comparison with giants like Wells Fargo or Chase where you can really feel like true valuable customer. And in locations distant from the main office there is a real mess going on. Good luck!