First I would like to state that "As a mechanic these guys are great". They know their stuff and have a competitive price. So 5 stars on those two items.
The reason they are getting 1 star is because: After paying and walking out to my car I did a walk around and clearly someone had backed into the passengers side front bumper or ran into something with the car. There was fresh paint transfer and what looked like drywall dust. I wiped off the dust (my mistake) and found several deep scratches now to the primer. I walked back inside to ask the owner if he knew what had happened. He said the car has been inside the garage the whole time and that he only backed it out this morning. We then walked outside and I showed him the damage. To which he said "NO that's old damage I swear its old". I said "well it wasn't there when I dropped the car off with you". Again he just keep saying "its old its old its old". I'm not sure if he hit something or if someone backed into my car but I can say that the damage is new and it was my mistake for wiping off the dust before showing the damage to him. Hope this helps someone in the future dealing with this shop.
First I would like to state that "As a mechanic these guys are great". They know their stuff and have a competitive price. So 5 stars on those two items. The reason they are getting 1 star is because: After paying and walking out to my car I did a walk around and clearly someone had backed into the passengers side front bumper or ran into something with the car. There was fresh paint transfer and what looked like drywall dust. I wiped off the dust (my mistake) and found several deep scratches now to the primer. I walked back inside to ask the owner if he knew what had happened. He said the car has been inside the garage the whole time and that he only backed it out this morning. We then walked outside and I showed him the damage. To which he said "NO that's old damage I swear its old". I said "well it wasn't there when I dropped the car off with you". Again he just keep saying "its old its old its old". I'm not sure if he hit something or if someone backed into my car but I can say that the damage is new and it was my mistake for wiping off the dust before showing the damage to him. Hope this helps someone in the future dealing with this shop.