Jack In The Box

Yesterday morning, on March 15,2018 I stopped at your Jack n the box in Castaic on Sloan and Castaic Rd. To pick my daily breakfast, I enjoy your food I truly do bit, your employees services are awful, for the 2nd today my order was once again messed up. What's beyond sad about this mess up was that I mentioned to the MANAGER (male) what had happened the last time with regards to messing up my order and he assured me that he would make sure it wouldn't happen again and advised me to call him if there is ever another mistake. Well sure enough I get to work expecting to have my 1st meal of the day to start my day and guess what??? The same mistake happened AGAIN. So I immediately searched the phone number off Google and called and actually spoke with the very same gentleman that assured me this would not happen again. Well, to my surprise, he was more concerned in having me provide PROOF of this stupid mistake with my order and almost contradicting me. Really making feel like I was lying. It didn't appreciate it that at all and to make it worse he hung up on me like a coward. I did tell him I took an actual video of the sandwich with me in the video. I will post it on social media so I can prove to your manager I'm not a liar. What a shame for your corporation to have people like that on board.