Went here to activate an iPhone, the rep told me that I needed to buy a new sim card because the old sim card from my previous iPhone wasn't compatible. This made zero sense because the sim card was exactly the same, I decided to call Sprint first. When I talked to Sprint customer service over the phone he told me that there's no reason that I should need to pay for a new sim, they activated the iPhone in minutes over the phone. Always call your cellphone provider first, this isn't the first time I've been given false information at a physical location, these guys are just out to make a sell. I was gonna give them one star but they were quick to greet me and got to me fairly quickly, so I'll give them that.
Went here to activate an iPhone, the rep told me that I needed to buy a new sim card because the old sim card from my previous iPhone wasn't compatible. This made zero sense because the sim card was exactly the same, I decided to call Sprint first. When I talked to Sprint customer service over the phone he told me that there's no reason that I should need to pay for a new sim, they activated the iPhone in minutes over the phone. Always call your cellphone provider first, this isn't the first time I've been given false information at a physical location, these guys are just out to make a sell. I was gonna give them one star but they were quick to greet me and got to me fairly quickly, so I'll give them that.