Subaru of Santa Cruz

Had a great experience with Russ in the service dept. I went in for a smog inspection and low tire pressure. It ended up that their smog machine wasn’t working but my tire needed a patch from a nail puncture. Russ communicated with me at every step in the process and waived the fee for the tire patch since I’d need to make another trip for the smog check. Overall felt like I was given proper attention and made to feel comfortable and welcome.