HORRIBLE!! After calling and trying to track down my package that mistakenly got sent to this office instead of mine in Delhi, and sat in Stockton since Monday (it's now Wednesday), having to call 10 times before anyone finally apparently got tired of hearing the phone ring and actually answered, I spoke with possibly the rudest woman I've ever had the displeasure of having to deal with. She answered the phone by snapping out, "Hello?!" Then proceeded to tell me, after cutting me off several times, that I must have the wrong office, which one did it go to, she has to have my actual home address including zip code before she'll help me, not even caring to hear what I was calling about. I tell her about my missing package, to which she again just snaps, "give me the tracking number". And unceremoniously puts me on hold. She comes back on the line 5 minutes later, and says, "yeah, it was sent to Sacramento yesterday". Didn't tell me why it wasn't updated in the online tracking, didn't apologize for any inconvenience, didn't tell me when I could expect my package. Nothing. Horribly rude and unprofessional.
HORRIBLE!! After calling and trying to track down my package that mistakenly got sent to this office instead of mine in Delhi, and sat in Stockton since Monday (it's now Wednesday), having to call 10 times before anyone finally apparently got tired of hearing the phone ring and actually answered, I spoke with possibly the rudest woman I've ever had the displeasure of having to deal with. She answered the phone by snapping out, "Hello?!" Then proceeded to tell me, after cutting me off several times, that I must have the wrong office, which one did it go to, she has to have my actual home address including zip code before she'll help me, not even caring to hear what I was calling about. I tell her about my missing package, to which she again just snaps, "give me the tracking number". And unceremoniously puts me on hold. She comes back on the line 5 minutes later, and says, "yeah, it was sent to Sacramento yesterday". Didn't tell me why it wasn't updated in the online tracking, didn't apologize for any inconvenience, didn't tell me when I could expect my package. Nothing. Horribly rude and unprofessional.