I've never had so many problems getting prescriptions filled. With Tricare forcing veterans to switch from CVS, you would think that they would increase their staff to support all of the extra business but it doesn't seem so. I went in on Saturday and 3 out of 6 people had problems with our prescriptions. They only had three people working so it took about thirty minutes for me to find out that my problem would not get resolved until Monday because they did not have our insurance information. We called on Sunday to make sure they had all of the information they needed and they explained that they had it all along and that we could pick it up then. No call letting us know that the issue was taken care of, so we would not of known that it was taken care of if she didn't call. That's just one issue we have with this store. I've read reviews on other Walgreens, so we will try one of them next time.
All USA
I've never had so many problems getting prescriptions filled. With Tricare forcing veterans to switch from CVS, you would think that they would increase their staff to support all of the extra business but it doesn't seem so. I went in on Saturday and 3 out of 6 people had problems with our prescriptions. They only had three people working so it took about thirty minutes for me to find out that my problem would not get resolved until Monday because they did not have our insurance information. We called on Sunday to make sure they had all of the information they needed and they explained that they had it all along and that we could pick it up then. No call letting us know that the issue was taken care of, so we would not of known that it was taken care of if she didn't call. That's just one issue we have with this store. I've read reviews on other Walgreens, so we will try one of them next time.