My daughter was scheduled for extraction of her 3rd molar(s) when she was called on the day of her procedure cancelling her appointment as the dentist was sick and was rescheduled for 11:30 am the following day. She came in just before her appointed time the following day with little to eat as instructed due to anticipated application of an anesthetic. She was NOT brought in to be seen until 4pm!!! They were completely unapologetic with numerous other patients walking out during this time and neither the manager of the place nor the dentist came out to address this ridiculous delay. Overbooking of appointments and of the provider is completely unacceptable. What is the point of making an appointment if you are not going be seen at that time? Completely ridiculous! Oh, guess what West Coast Dental, I'm completely embedded in the medical and dental community in Corona being a Medical Provider myself and I'm going to use all the contacts and influence I have to not send any patients/business there.
My daughter was scheduled for extraction of her 3rd molar(s) when she was called on the day of her procedure cancelling her appointment as the dentist was sick and was rescheduled for 11:30 am the following day. She came in just before her appointed time the following day with little to eat as instructed due to anticipated application of an anesthetic. She was NOT brought in to be seen until 4pm!!! They were completely unapologetic with numerous other patients walking out during this time and neither the manager of the place nor the dentist came out to address this ridiculous delay. Overbooking of appointments and of the provider is completely unacceptable. What is the point of making an appointment if you are not going be seen at that time? Completely ridiculous! Oh, guess what West Coast Dental, I'm completely embedded in the medical and dental community in Corona being a Medical Provider myself and I'm going to use all the contacts and influence I have to not send any patients/business there.